Back Reply Post

Like this post? Share to:              

FIX that ****** CHAT !

Last edited by BTO-CS223 at 9/1/2010 06:03

Guys , this is ridiculous.

How hard is it to code a chat that works ? You might wanna consider firing some useless programmers and get some real good ones.....

I'm talking with my guild president in private chat and for some freaking random reasons , my private messages about our evil plan don't get to him, but to some random players actually playing , that I never clicked on on their name, never saw their name on the public chat and many I didn't even know they existed. But still my msgs go to them instead of my Guild President and then you'll say , why don't you use guild chat ? Cause we're also talking about private stuff that members don't really need to know at the moment. But still , the whole point is that this Private chat is CRAP. Fix that , or take it out ...

The more stuff you add , the more bugged your game is and the less money people invest it...
Barel
S11 - The Centennial

Like this post? Share to:              

Dear Sphinxerr,
So sorry to hear that! Can we do a test with your account?
Best regards.

Like this post? Share to:              

Sure go ahead
Barel
S11 - The Centennial

Like this post? Share to:              

Dear Sphinxerr,
We did a test with your account and found nothing wrong with Chat channel so far. May you please make a screenshot for it when you have the same problem next time? So that we can deal with it more effectively.
Thank you a lot for your support.
Have fun.

Like this post? Share to:              

Check my private msgs. Prople reporting me private msgs received that werent met to them...  I cant take a screen shot since it sas on my screen "To playername :" but someone else get them.....
Barel
S11 - The Centennial

Like this post? Share to:              

It does happen BTO, but I havent tried it lately.  It happened to me about 3 weeks ago.

Like this post? Share to:              

Dear Sphinxerr.
Thank you for the information. We are testing the function as you said. Hope it can help you solve the problem. We will find it. Sorry to bring you so much inconvenience. Hope you can understand.

Like this post? Share to:              

yeah, this has happened to me as well and it is really annoying.  What is the point of private chat when it really isn't private

Like this post? Share to:              

Dear Players,
Though we know the issue you mentioned. But we still can't meet the same situation. We have to test it once again. It might take some time. Hope you can understand.

Like this post? Share to:              

Happens to me too.

Josh2010 S15

I think its because we all have jewels against our character names (Monthly arena winner, runner up etc...) and this seems to make SOME private messages go to all the online users on the server not just the person we are sending them to
Josh2010 - S15 Dynamite President
Refusing to buy any more gold - ever [Excluding 28th Nov].

Like this post? Share to:              

Dear sgu07jm2,
The issue has been checking. Thanks for your sharing.

Like this post? Share to:              

yeah I think it might have sent it to everyone who was online since many people got back to me about the same msg ...
Barel
S11 - The Centennial

Like this post? Share to:              

Same thing happened AGAIN today .. Now I'm afraid of writing anything in Private to my President because many people receive the private messages I write

FIX THAT CHAT and stop opening new servers you greedy people !

I said something pretty important and at least 5 people got the message in private.
Barel
S11 - The Centennial

Like this post? Share to:              

Dear Sphinxerr ,
After a double test with your account, we noticed it works fine now. Please do not worry. We will keep improving and optimizing our chat system. We believe things will get better and better. Sorry again for the inconvenience caused you. Many thanks for your kind understanding. Greetings!

Like this post? Share to:              

test all you want the chat is bugged
Im as spontaneous as a fish jumping threw universes on a motorcycle made of licorice and gumdrops ;0
<--- 19 year old me

Like this post? Share to:              

Dear pforfire ,
If you have a certain trouble, just feel free to post here. We will do our utmost to help evey player to resolve his problem. Greetings!

Like this post? Share to:              

This is a problem for everyone on every server. Just like the thing of sometimes need to type 3 times the same before it is send correctly
Ingame: SkirMisch
Server: The Hamptons S08

Like this post? Share to:              

Dear pzwanenburg,
Any inconvenience caused you, we feel apologize. It might be our best suggestion to change a browser such as Firefox and refresh to try it again. We are always doing our utmost to make improvements towards the chat system. Many thanks for your sincere concern and supporting on BTO. Greetings!

Like this post? Share to:              

BTO - the issue with private chat for winners of monthly and weekly arena tournament and runners up of monthly tournament are not fixed.

If someone with a jewel next to their name (Representing winner of monthly/winner weekly/runner up of monthly arena tournament) uses private chat OCCASSIONALLY it will send that private message to every user who is online

This is completely unacceptable as it means we cannot use private chat at all unless we want everyone to recieve our message

Feel free to check my account and send a few private messages and see the replies you get from people who you were not sending a prive message to on chat

Josh2010
Server 15
Josh2010 - S15 Dynamite President
Refusing to buy any more gold - ever [Excluding 28th Nov].

Like this post? Share to:              

Dear Josh2010,
We will check again for you. We will like very much if you could offer us couples of screenshots for proof. Thank you in advance. Greetings!

Like this post? Share to:              

sgu07jm2 , That explains why it happens to me. I got that lame pink gem next to my name and it only happens to me (that my msg goes to everyone online).

How can we offer screenshots of messages that go to people we don't know ? It says on my screen To name : and it goes to many people , but it shows it right on my screen. You want me to write messages until it happens again and ask people to take a screenshot for you ? Can't you see by your own damn logs that many people received the same message at the same time ?!?!

C'mon don't make us work while you're paid to do that work. Or many we're facing incompetence here ... I don't know but h3ll do something about it , this is very annoying.  And for god's sake, STOP BLAMING THE BROWSER
Barel
S11 - The Centennial

Like this post? Share to:              

Dear Sphinxerr,
Please don't worry. We are dealing with it now, and if the problem does exist, we will solve it ASAP. You understanding and patience is appreciated. Thank you in advance.

Like this post? Share to:              

solve it ASAP ? I complained 1 week and half ago. We don't have the same meaning of ASAP I think ...
Barel
S11 - The Centennial

Like this post? Share to:              

Dear Sphinxerr,
We feel sincerely sorry to bring you inconvenience caused by private chat. To be honest, this problem is a stubborn one, so that it takes so long to deal with by our technical dept. We insure that our technical dept is trying his best to solve this problem. We never ignore this mistake but keep close attention to it. Please wait patiently for the outcome. Thank you for the support!

Like this post? Share to:              

That's a much better and honest answer... thank you 232
Barel
S11 - The Centennial

Like this post? Share to:              

Dear Sphinxerr,
Thank you for your kind understanding. Actually, this problem has cause inconvenience to many players so far. We have noticed it and we are fixing it at our best. We will give you feedback once the problem has been fixed.
Back