Req. for Bug Reporting (Read before submitting a bug)

gamebtoen

Hi, all BTOers, we are grateful to your help of improving the game by reporting bugs here. However, sometimes we can't understand what bug you refer to if you just make a brief/vague report. Herein we suggest that you post the report in such a way:

* Describe the bug in simple English and as detailed as you can.
* DO provide a screen shot to address the bug if possible.

Thank you very much, all friends

Yahtsu

Upon reviewing my quests this morning, I noticed it is Wednesday, so we get double experience points. Well, on "Executive Duties" I should have got 6, such as it states, and got 3. "Holding A Meeting" quest did the same thing, only gave me 3 experience instead of 6, and I also got half TCN for them as-well.... I should have been Citizen this morning with 304 exp, but I only have 298 o.O I'm disappointed with this and the fact that most people have been disappointed with the Citizen package being that it takes so much work.


~Yahtsu~ S12 Monte Carlo

grey

I have tried playing and it tells me i dont have gold to play, i click exhibiton and it tells me what amount i need of gold to play, people challenge me but i can not challenge anyone it tells me i have insufficent gold.

Grey server 3

dee2ty1

i have to pay gold to open  and close my stores and also purchase goods from my warehouse and to clean my stores. is this something new? its been going on for 3 days now.

richthegreat198

you ran out of vip card... buy a new one or you have to do them all individually

dee2ty1

5# richthegreat198

thank you so much. i did just that. i am still learning this game.

moosescloset

For the last 5-6 days the negotiating routine for s-4 las vegas has not been available whats up with that?


Jakeweed S-4

BTO-CS207

Dear moosescloset,
The negotiating routine requests you have one advance car at least. After checking your account, you have got an advance car, but you have to click use it at first.
Should you have and other inquiry, feel free to let us know.
Enjoy you game!

moosescloset

Thanks for the help.

lfc

ive just collected my guild allowance which included 4 sup's and i never got them?

Drasy

I can't attend the activity "Dreams come true" on S14 - Buckingham and on S5 - Times Square.  The confirmation button just don't appear, even after reloading, rebooting, cleaning the cache and reboot.

We seems to be a lot with the same problem on Bukingham; I didn't ask on Times Square.

I would like to have my point for the activity plz...

Kiurial

It's the same all over, Drasy.  Supposedly, they're fixing it.  Which wouldn't need to happen if they had stopped trying to fix what wasn't broken, and started trying to fix what is.

Drasy

lol don't want to complain but... tell me why the one that gave a point for 1 gold is working ?

JimNastik

The new Upgrade, Employee Management, has a flaw. the TRAINING option shows the picture,and says Undefined. So, the quest is not doable. I confirmed with other players that this is not only showing to me, but to many on S11.

darkshiver

you are not alone Jim. Look at my posts and the replies they gave me.
I'm on S15

Remy7997

Presently the "Enlighten" option has a discount, costing only 10,000 TCN for the first two attempts per day for employees that have no talent.

I went to a talentless employee, Iyanna, happily submitted the top left button which claimed to need 200 gold, whereas the button on the right had a line crossed through it, and no option showed for using only TCN.

Approximately 180 GG and 20 Gold later, my talentless employee is taking a 60 minute trip to learn a random talent up to Junior.

This is the first and only Enlightenment I've attempted, and I'm not happy to pay gold for something that has a large message on the screen saying it only costs 10k TCN.

Remy79 S13

epkbutle

In my guild there is a guy who is unable to receive a guild allowance. When he mouses over the allowance button it says that his allowance is 0 TCN. He clicked it to make sure that it was actually 0 TCN and not just a glitch but he really received 0 TCN. This has been happening since the last maintenance was done. I hope this can be corrected?

user posting: epkbutle
S14
Guild: Catering Exchange
Member with problem: ALPHAN

switch_0117

Im using Google Chrome and the store's dont show up when i go to residential area..  but when i hover the space's the store names appear..

BTO-CS 228

Dear switch_0117,
To your problem, we suggest you clear the cache and cookie, what’s more, IE explorer and Firefox are recommended. Thank you. Any further question about this issue, just let us know. Have fun in game.

BTO-CS 228

17# epkbutle

Dear epkbutle,
Really sorry for our delay response. By checking, all of your friend’s stores are closed atm, please notice him to reopen stores in order to get revenue and TCN from guild allowance. What’s more, please note that it still have effect on getting money from character routine work or etc if all the stores are closed. Thank you. Have a good day.

torg

Trade Bug - unable to buy items

In the trade centre when i try to buy raw material it gives an error:  


"Failed
Please enter purchase quantity."


any advice?

Minx3187

Few days now, I have been performing employee routines & recieving no TCN or experience. Also no guild allowance.
Thank you.
Minx3187 S19

ggr__

Hi, Gamebto
I think if someone finds a bug, he should be rewarded , just a suggestion.

Have a nice day.

100000905067812

MY GAME START OVER AND OVER AGAIN.

Nozomu

My secretary picture is wrong. Instead of Fanny shows Tracy on S13 and instead Lvy shows Anne on S18.

a.l.khuu

I got problem with the quest 'New Mayor's Present VII'
I spend 600 dollars, but i still cant receive the rewards.

please look into it

slimdepadua2

I encountered two problems.
- The first one was using store upgrade coupons. One time when I reached multinational corp, I tried using all my 7 store upgrade coupons in one click, but alas, those 7 points were never added to my SUPs on my menu. No matter how many times I refreshed my page, I wasn't able to get nor retrieved those. I got really mad about it.
- The second one was recruiting an emp. Since I already got 2 Romeos, i manually browsed the pool of employees on the recruitment section, browsing female emps only, hoping to get a Juliet. The last emp picture I hired was that of a girl, and to my surprise, she had all the Juliet attributes (versatile exp on all industries, and a master talent), but her name was changed to ROMEO 6! I had a huge laugh about it, and felt sad at the same time that I wasn't able to get a Juliet before the R&J ended (I should get another package for it). I will post that emp's screenshot later as soon as servers are up again.

Butterfly

Yes, rare, but a few people are getting cross-dressing Romeo's.

xxprincesslaure

Every time I try to load the game it relaods, when I first added the game it happened but when I stopped loading the page it allowed me to click on things once it let me hire a sercritary the problem stopped.

Now it seems that doesnt work no mater what I click the page just reloads and reloads.

I have tried it on firefox and internet explorer and have the same problem please hlp

xxprincesslaure

mine too i have reported it on here and on the help form hopefully its get corrected


24# 100000905067812